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Refunds are only applicable under the following conditions:
The service does not work at all on supported devices
The issue is reported within 24 hours of purchase
Our support team cannot resolve the issue after troubleshooting
Refunds will NOT be provided if:
The subscription has been used successfully
Issues are caused by:
Poor or unstable internet connection
ISP blocking or throttling
Device incompatibility
Customer setup errors
The customer changes their mind
The subscription has expired
Free trials or discounted plans (if applicable)
Before any refund is approved:
Customers must contact support
Follow all troubleshooting steps provided
Provide screenshots or videos if requested
Approved refunds are processed within 3–7 business days
Refunds are issued using the original payment method
If you experience any issues, please contact our support team before requesting a refund.
We’re available 24/7 to assist you.
Join our happy customers and start experiencing our premium IPTV Services.
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